K.N.Toosi University of Technology Faculty of Industrial Engineering

Monireh Hosseini, Ph.D.

Assistant Professor

Full international contact details: Postal Code: 1999143344, P.O.Box: 19395-1999, IT
Department, Industrial Engineering Faculty of K. N. Toosi University of Technology,
Address#1: No. 17, Pardis Avenue, Molla Sadra Street, Vanak Square, Tehran, Iran. Office
Tel : +98 21 84063362

Education

Ph.D:Tarbiat Modares University, Iran

M.Sc: Sharif University of Technology, Iran

B.Sc: Iran University of Science & Technology, Iran

Research Interests

  • My research interests include, but not limited to the following areas:

    1. Market and business analytics: Customer and business analysis for strategy development, customer lifetime value analysis, Churn analysis and prediction, Learning from customer data, B2B and Value Network Analysis
    2. Social media :

    -Users’ feature analysis and prediction
    - Social learning
    -fraud and anomaly
    -Trust
    -Viral and WOM effects
    3- Case study: social media and social business, mobile operators, customer service and service industries such as: banking, insurance and financial services, telecommunications and mobile operators.    

Teaching Activities