K.N.Toosi University of Technology Faculty of Industrial Engineering  

Journal Papers

Title Journal Years
Recognizing users gender in social media using linguistic features Computers in Human Behavior

2016

Customer Identification Through Voice Biometric Index At Call Centers Using Learning Algorithms International Journal of Economics, Commerce and Management

2015

Studying the Electronic Word-of-Mouth Effects on Brand: Netnography of an Iranian Internet Forum Management Research in Iran

2015

Ethical Challenges in Viral Marketing Journal of Ethics Research

2015

A model for analyzing the behaviors of answering agents to customers' calls in call centers: use case on call center agents' data of one of the companies affiliated to automobile industry Organizational Resources Management Research

2014

Customer Migration Management Using Customer Data in Telecom Industry Sharif journal of science and technology

 

2014
Analysis of Customers’ Database through Utilization of a Consolidated Model of RFM and LTV: A Case Study of Wholesale Products of the Food Industry Chemical and Process Engineering Journal 2014
Trust evaluation in unsupervised network: A fuzzy logic approach Journal of Information Systems and Telecommunication (JIST) 2014
Analysis of Customers’ Database through Utilization of a Consolidated Model of RFM and LTV: A Case Study of Wholesale Products of the Food Industry Chemical and Process Engineering Journal (ISI) 2014
A new approach to customer segmentation in the fixed-line telecom using RFM model Journal of Industrial Engineering 2014
Internet Banking, Cloud Computing: Opportunities, Threats Journal of Information Systems and Telecommunication (JIST) 2014
Measuring Customer Acquisition Value: A Comprehensive Approach to Customer Equity   2013
A framework for prioritizing improvement and development of engine The Journal of Engine Research 2013
Web 2.0 business models taxonomy and its relation with Web 2.0 features Quarterly Journal of Information Technology Management 2013
Knowledge-collector agents: Applying intelligent agents in marketing decisions with knowledge management approach Knowledge-Based Systems (ISI) 2013
An agent-based knowledge management framework for marketing-mix Decision making International Journal of Strategic Decision Sciences (IJSDS)(IGI) 2013
Applying Multi-Agent Intelligent System to Decision Making with Knowledge Management Quarterly Journal of Information Technology Management 2014
Mapping B2B value exchange in marketing relationships: a systematic approach Journal of Business Industrial Marketing (ISI) 2011
Customer Value Network Analysis for Improvement of Customer Lifetime Value Computation" International Journal of Electronic Commerce Studies 2010
The Effects of Disorders and Chaos on the Statistical Healthcare Indexes of Iran , Tehran University Medical Journal (TUMJ) 2005
Confrance Papers
Title conference Years
Keynote speech: “Managing Users’ behavioral information in Social media” Techniques conference, 5 Jan 2016, Tehran, Iran. 2016
Review of Recommender Systems in task Crowdsourcing from Perspective of Social Cooperation 2th International Management Tools & Techniques conference, 5 Jan 2016, Tehran, Iran. 2016
Characteristics and Influential Factors of Online Brand Communities 9th International conference on e-commerce with focus on e-business (ECDC indexed by IEEE), 16th April 2015, Isfahan, Iran. 2015
The Proposed Method for Forest Fire Detection with Ad-Hoc On-Demand Routing Protocol in Wireless Sensor Networks 2nd International e-conference on green economics (IECGE 2015), 12th May 2015. 2015
Segmentation of students in Shahrekord’s “Andisheh” medium school in order to study the factors that influence students' academic performance and discipline The International Conference in New Research of Management Accounting Economy, 17th Sep 2015, University of Tehran, Iran. 2015
Studying virtual communities using overlapping communities and dynamic networks concepts 4th Annual Conference of Islamic-Iranian Model of Progress, Tehran, Iran, 18th January, 2015. 2015
Stochastic modeling for charging of plug-in electric vehicles in parking in order to minimize charging cost 20th electrical power distribution conference (PDC), 28th and 29th April 2015, Zahedan, Iran. 2015
Determine the importance of features affects smart phone users’ choices in Iran International conference on management in the 21th century, 14 Sep 2015, Tehran, Iran. 2015
Keynote Speech: Social Networks: opportunities and threats 1st Symposium on cultural preservation in the use of Information and Communication Technology, 21th May 2015, Tehran, Iran. 2015
Looking at the cyberspace damages and solutions 1st International symposium on the healthy cyberspace, 7th March 2015, Tehran, Iran. 2015
Learning tools and techniques using database 1th International Management Tools & Techniques conference, 6-7 Jan 2015, Tehran, Iran. 2015
The improvement of intercity passenger control system using fingerprint recognition systems and wireless local area networks in Iran 1th National Road ITS (Intelligent Transportation Systems) Congress, 20-21 Jan 2015, Tehran, Iran. 2015
Data mining tools and techniques in knowledge management 1th International Management Tools & Techniques conference, 6-7 Jan 2015, Tehran, Iran. 2015
New Model to Improve Patient Compliance Information System International conference on sustainable reform in health system, 24-26 Feb 2015, Isfahan, Iran. 2015
Opportunities to Take Advantage of Web Search Techniques to Analyze User Behavior 1th International Management Tools & Techniques conference, 6-7 Jan 2015, Tehran, Iran. 2015
Using data mining techniques to improve the product in the automotive industry 11th International Industrial Engineering Conference (IIEC 2015), 7-8 Jan 2015, Tehran, Iran. 2015
Strategic analysis of the use of virtual reality in the tourism industry 1th International Conference of Information and Communication Technology, Entrepreneurship and Investment, 24-25 Jan 2015, Qom, Iran 2015
Factors affecting the consumer acceptance of mobile marketing 5th Congress of Pioneers in Progress (KPIP2014, May), Tehran 2014
Customer value management using the analysis of customer database information: case of food direct retailing 4th International conference on Information Technology Management, Communication and Computer, 27th June, 2014, Tehran, Iran. 2014
Analysis of customer database using a hybrid RFM-LTV model: the case of wholesale food distributors National Conference on New Research in the Humanities, 10th June 2014, Tehran, Iran 2014
Online advertising management using semantic web National Conference on New Research in the Humanities, 10th June 2014, Tehran, Iran. 2014
Identifying influential factors on accepting electronic purchase orders 1st International conference on electronic commerce and Economy, Tehran, 2013. 2013
Presenting a decision-making model for selecting the innovative idea in venture capital firms using analytical hierarchy process (AHP) 1st International conference on electronic commerce and Economy, Tehran, 2013. 2013
Presenting a holistic scale for service quality evaluation in the electronic banking 1st International conference on electronic commerce and Economy, Tehran, 2013. 2013
Evaluating mobile viral marketing opportunities in Iran 1st International conference on electronic commerce and Economy, Tehran, 2013 2013
Economic growth with the application of new business models in virtual space Third Congress of Pioneers in Progress (KPIP2013, April), Tehran. 2013
Electronic commerce and economic development with Islamic-Iranic pattern Third Congress of Pioneers in Progress (KPIP2013 April), Tehran. 2013
Economic development opportunities with innovation management through the use of Information Technology Third Congress of Pioneers in Progress (KPIP2013 April), Tehran. 2013
Open innovation: a suggestion for applying in resistive economy conditions Conference to examine and explain the strength of the economy, 2013, University of Guilan. 2013
Open innovation: a way to cut financial costs of innovation First National Conference on investment and GDP, 2013, Tehran. 2013
Applying Multi-Agent Intelligent System in Knowledge Management 9th International Industrial Engineering Conference (IIEC2013), Tehran. 2013
The Strategic Role of Information Technology in Islamic-Iranic Progress Second Congress of Pioneers in Progress (KPIP2013, Dec), Tehran. 2013
Strategic Analysis of Commerce in Second life Virtual World: Strengths and Weaknesses, Opportunities and Threats 6th  National Conference on electronic commerce and economy, Tehran, 2012. 2012
Customer potential value: probabilistic or possibilistic e-CASE & e-Tech 2012, Hong Kong. 2012
Optimizing Value Transfer Functions in B2B Value Networks Using the Concept of PROMETHEE Preference Functions e-CASE and e-Tech 2011, Tokyo. 2011
Integrated Corporate Brand Value Loop: A Framework Academy of Marketing Conference 2011. 2011
Optimizing Customers’ Value in Business Customers’ Value Loops Optimizing Customers’ Value in Business Customers’ Value Loops 2011
Premium Value Loops : An Optimal Way to Manage Business-to-Business Network Values CBIM 2010, San Juan, Puerto Rico, USA. 2010
A value network approach to customer lifetime value: how VNA contribute to improve the CLV e-CASE 2008, Thailand 2008
Productivity in Iran Health Care System 5th International Industrial Engineering Conference (IIEC2007), Tehran. 2007
Measuring Customer Value Using the Value Network Analysis Approach 2005  
Untitled Document